Return Policy


  • Merchandise can only be returned if purchased online directly from

  • Merchandise must be returned within 30 days of receiving your order.

  • Merchandise must be in original condition.

  • Items listed as final sale cannot be returned for a refund.

  • Shipping charges incurred during checkout are not refundable.



To return your product, you should mail your product to:

Attn: nuCamp Apparel Store
PO Box 395
Sugarcreek, OH  44681

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Where returning items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.



If you'd like to make an exchange, please follow our return policy and place a new order for the product you desire. This will ensure the product is available and gets to you quicker.



We place a high priority on customer privacy and do the following to protect it:

We do not share our mailing or customer lists with third parties. 

  • When you opt into our email list, we will not share the information you provide with outside parties. You can easily unsubscribe at any time, using the "unsubscribe" link we include in every email.

  • When you create an account as part of your purchase in the nuCamp Store, we do not share your address, phone number, email, or other collected information with outside parties.

  • You are not required to create an account to place an order in the store.




Contact us at [email protected] for questions related to refunds and returns.

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